It is amazing the lack of follow through on things that are said.
As part of my relocation from Grand Rapids, MI to Terre Haute, IN, I have had to use many different service providers and stores. This includes things like cable, internet, furniture, movers, fence installation companies, you name it. We still get to look forward to doctors, dentists, eye care, veterinarian and more. The joys.
We all know the experience with “The Cable Company” – they show up whenever, not necessarily when they promised and communication is nonexistent. That happened, missed appointments that were confirmed via email and no one shows.
Purchased furniture from one national company, Made in the USA though. And, waited all day for a delivery that never came. Called to find out where it was, it was backordered and should be here next week. Awesome. Why didn’t they call me ahead of time to let me know?
There are many positives too. A chair from a local company, delivered right on time – no issues. Movers, great communication and called when on their way.